Shares plans with managers and team members and leads/drives them to execution. Prepares and implements detailed operating plans for all store departments for standard operations, busy rush periods, and special events (athletics, graduation).

Makes decisions relating to the selection and deployment of staff in order to meet sales and labor budgets.

Develops and promotes a team environment and acts as a leader within the store to all staff levels. Manages other staff managers and guides them in directing and coaching their staff, if applicable. Develops cross-functional teams of engaged associates with the ability to execute initiatives and drive operational standards and business results. Ensures effective performance management and maintains a culture of accountability. Works to identify key talent to support talent pipeline. Responsible for full cycle talent management, to include recruiting, training, coaching and talent development for full-time, part-time and temporary team members.If you are looking for an opportunity to work for an industry leader at a premier campus location, and want to pursue a rewarding career path, consider joining Follett, where employees are considered the cornerstone of Follett's business. Consistently demonstrates Follett Values. Resolves complaints and escalated issues in a timely and satisfactory manner. Ensures compliance with company policies and procedure. Executes and provides leadership and oversight for all facets of bookstore operations including: hiring, training, supervising, developing and motivating of managers, supervisors, and team members preparing and executing store operating plans establishing and enhancing strong campus relations guiding course materials activities maintaining a high-level of customer service throughout the store delivering on General Merchandise expectations demonstrating expert-level knowledge of Follett systems and strategies and completing other necessary store activities as needed.Įffectively executes company programs and initiatives. We are looking for a results-driven Retail Store Manager to be responsible for the overall store management at the college's campus bookstore. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.

We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. Join the Follett Team where employees are valued, respected and offered career paths throughout its many campus locations.įollett serves over half of the students in the United States, and works with 80,000 schools as a leading provider of education technology, services and print and digital content.

Follet higher ed store manager